Customer Service Representative - Recensione dipendente - Customer Service Representative presso TTEC

3,0
30 apr 2016
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Hourly wage for the type of work in a call center is above average. Casual environment, wear what you want. Environment is friendly and helpful.

Svantaggi

Customers are verbally abusive Bonus Matrix is very difficult to achieve Compliance is very difficult to adhere to. Management seeks to protect liability not employees Management does not care about customers you are servicing only about its client. Must only assist customers to the point of of getting them off the phone quickly not truly educate and resolve their concerns.

Esplora altre recensioni su TTEC

5,0
21 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Remote work, training, and equipment provided.

Svantaggi

Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

avatar
Risposta di TTEC
1w
Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
3,0
3 lug 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

you will always have a job if you come to work and follow their rules

Svantaggi

back to back calls if you have a good, moral supervisor or operational manager it helps a lot with missing time or unexpected emergencies

Vedi recensioni per: Utile|Valutazione|Data|Tutto