Unethical business practices - Recensione dipendente - At Home Cust Service Representative presso TTEC

1,0
20 lug 2016
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Flexible schedule, friendly team leads

Svantaggi

Did not pay bonus as promised. Laid us all off without notice. We were working on the turbotax support project. Promised a bonus if we stayed on until the end. Never received bonus. Also management laid everyone off without any kind of notice. Understandable to lay off at the end of tax season but management kept promising we would be given notice.

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5,0
21 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Remote work, training, and equipment provided.

Svantaggi

Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

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Risposta di TTEC
1w
Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
3,0
3 lug 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

you will always have a job if you come to work and follow their rules

Svantaggi

back to back calls if you have a good, moral supervisor or operational manager it helps a lot with missing time or unexpected emergencies

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