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      TTEC

      Azienda coinvolta

      Recensioni su TTEC

      Frustrating company to work for, but overall not too bad of an experience - Recensione dipendente - Desktop Support Associate Technology presso TTEC

      3,0
      24 ott 2014
      Desktop support associate technology
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Fast paced team environment. Very good benefits package and decent perks. Fun team atmosphere when working at the corporate versus agent level.

      Svantaggi

      IT department is seriously understaffed for some North American sites. NA IT staff expected to provide same level of support with 2 members as a 5 member team at other locations. Human Capital department fails to recognize and address multiple issues within workplace staffing. Company offers competitive salaries when hiring externally, but caps on internal promotion salary increases leave promoted employees being paid far less than external new hires to the same position that have far less experience.

      avatar
      Risposta di TTEC
      11y
      Thanks for letting us know your thoughts, we'll address this to management and review what we could do to make it better.

      Esplora altre recensioni su TTEC

      5,0
      11 giu 2026
      Custiner service representative
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Remote work, easy to work with.

      Svantaggi

      Not much training, only 2 weeks provided and then QAs begin right away.

      avatar
      Risposta di TTEC
      3w
      Thank you for sharing your feedback and for your time with TTEC. We’re glad to hear you enjoyed the flexibility of remote work and had a positive experience with your managers. We also appreciate your comments regarding the training experience and onboarding support. Feedback like yours helps us continue evaluating how we prepare and support employees as they transition into their roles. We appreciate you taking the time to share your perspective and wish you all the best in your future endeavors.
      5,0
      6 lug 2026
      Insurance agent
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Remote work Some insurance benefits Reasonable Pay

      Svantaggi

      - Lack of transparency in regards to pay, benefits, drug tests, etc... - Extremely high pressure work environment - Extensive micromanagement - Poor relationship with clients leading to poor communication between leadership and agents on the production floor - Questionable Treatment of new agents - Very little flexibility in regards to time off, VTO, and PTO - Leadership extremely limited in ability to affect change and improve conditions (Corrective Actions borderline unavoidable if one has health issues) - Tenure takes precedent over performance leading to ethically questionable leadership and poor communication

      avatar
      Risposta di TTEC
      1d
      Thank you for sharing your feedback and for your years with TTEC. We’re glad to hear you value the opportunity to work remotely, along with the benefits and compensation. We also appreciate you taking the time to share your concerns regarding communication, leadership, workload, time-off flexibility, training, and employee support. We understand how these experiences can impact the overall employee experience, and feedback like yours helps us identify opportunities to improve. Thank you again for sharing your perspective and for being part of our team.
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