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      TTEC

      Azienda coinvolta

      Recensioni su TTEC

      liar liars liars - Recensione dipendente - Customer Service Representative presso TTEC

      1,0
      13 mar 2015
      Customer service representative
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      work from home only, don't have to leave home still can get foods stamps because they gave us 4 hours a week for weeks

      Svantaggi

      They fire you stating the calls have dropped, but the same day the sent 43 of us mandatory confidential emails and to call this number. We did and csr manger stated, the call volume dropped then 10 mins after firing us we get calls from them that they need us to work extra hours. Meaning call volume had not dropped. Wages of 8.50 per hour, no benefits at all is clearly public assistance is need to eat.

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      5,0
      6 lug 2026
      Insurance agent
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Remote work Some insurance benefits Reasonable Pay

      Svantaggi

      - Lack of transparency in regards to pay, benefits, drug tests, etc... - Extremely high pressure work environment - Extensive micromanagement - Poor relationship with clients leading to poor communication between leadership and agents on the production floor - Questionable Treatment of new agents - Very little flexibility in regards to time off, VTO, and PTO - Leadership extremely limited in ability to affect change and improve conditions (Corrective Actions borderline unavoidable if one has health issues) - Tenure takes precedent over performance leading to ethically questionable leadership and poor communication

      avatar
      Risposta di TTEC
      18h
      Thank you for sharing your feedback and for your years with TTEC. We’re glad to hear you value the opportunity to work remotely, along with the benefits and compensation. We also appreciate you taking the time to share your concerns regarding communication, leadership, workload, time-off flexibility, training, and employee support. We understand how these experiences can impact the overall employee experience, and feedback like yours helps us identify opportunities to improve. Thank you again for sharing your perspective and for being part of our team.
      3,0
      3 lug 2026
      Inside sales representative
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      you will always have a job if you come to work and follow their rules

      Svantaggi

      back to back calls if you have a good, moral supervisor or operational manager it helps a lot with missing time or unexpected emergencies

      avatar
      Risposta di TTEC
      18h
      Thank you for sharing your feedback and for being part of TTEC. We’re glad to hear you value the job stability you've experienced. We also appreciate you sharing your perspective on call volume and the importance of supportive leadership. We understand how these factors can impact the employee experience, and feedback like yours helps us continue identifying opportunities to improve. Thank you again for taking the time to share your thoughts, and we wish you continued success in your role.
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