Despicable company - Recensione dipendente - Sales Representative presso TTEC

1,0
13 apr 2023
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Quitting. Don’t work here. They lie about everything HR doesn’t actually exist. Have a problem fill out a webpage, wait 3-5 days then your leader gets the answer and the file is closed WITHOUT EVER speaking to you. Trainers and Team leaders were probably ex strippers cause I’ve met dogs that were smarter

Svantaggi

Management Lies, they don’t keep their written word. They have Mandatory OT, They can change your schedule whenever they want, they can force you to work on your day off. Don’t care about their employees. Trainers have no real world experience. I WOULD ABSOLUTELY NOT RECOMMEND TTEC to my worst enemy. This is a disgusting company

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5,0
11 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Remote work, easy to work with.

Svantaggi

Not much training, only 2 weeks provided and then QAs begin right away.

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Risposta di TTEC
3w
Thank you for sharing your feedback and for your time with TTEC. We’re glad to hear you enjoyed the flexibility of remote work and had a positive experience with your managers. We also appreciate your comments regarding the training experience and onboarding support. Feedback like yours helps us continue evaluating how we prepare and support employees as they transition into their roles. We appreciate you taking the time to share your perspective and wish you all the best in your future endeavors.
5,0
6 lug 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Remote work Some insurance benefits Reasonable Pay

Svantaggi

- Lack of transparency in regards to pay, benefits, drug tests, etc... - Extremely high pressure work environment - Extensive micromanagement - Poor relationship with clients leading to poor communication between leadership and agents on the production floor - Questionable Treatment of new agents - Very little flexibility in regards to time off, VTO, and PTO - Leadership extremely limited in ability to affect change and improve conditions (Corrective Actions borderline unavoidable if one has health issues) - Tenure takes precedent over performance leading to ethically questionable leadership and poor communication

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Risposta di TTEC
23h
Thank you for sharing your feedback and for your years with TTEC. We’re glad to hear you value the opportunity to work remotely, along with the benefits and compensation. We also appreciate you taking the time to share your concerns regarding communication, leadership, workload, time-off flexibility, training, and employee support. We understand how these experiences can impact the overall employee experience, and feedback like yours helps us identify opportunities to improve. Thank you again for sharing your perspective and for being part of our team.
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