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      TTEC

      Azienda coinvolta

      Recensioni su TTEC

      professionalism - Recensione dipendente - Licensed Insurance Agent presso TTEC

      3,0
      26 lug 2024
      Licensed insurance agent
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Work from home- life balance.

      Svantaggi

      unprofessional management...TTEC stopped giving annual raises. No accountability for certain employees who drop or forward call to other employees as call avoidance. When other associates don't follow up with customers you have to do their job. Lazy managers who avoid taking an escalation call by telling you to de-escalate after the customer said multiple times that they want to speak to a supervisor or manager. Supervisors not following up with calls after you escalated the call to them, they tell you to call the customer back. Other supervisors will not assist you because you are not apart of their team.

      Esplora altre recensioni su TTEC

      5,0
      11 giu 2026
      Custiner service representative
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Remote work, easy to work with.

      Svantaggi

      Not much training, only 2 weeks provided and then QAs begin right away.

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      Risposta di TTEC
      3w
      Thank you for sharing your feedback and for your time with TTEC. We’re glad to hear you enjoyed the flexibility of remote work and had a positive experience with your managers. We also appreciate your comments regarding the training experience and onboarding support. Feedback like yours helps us continue evaluating how we prepare and support employees as they transition into their roles. We appreciate you taking the time to share your perspective and wish you all the best in your future endeavors.
      5,0
      6 lug 2026
      Insurance agent
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Remote work Some insurance benefits Reasonable Pay

      Svantaggi

      - Lack of transparency in regards to pay, benefits, drug tests, etc... - Extremely high pressure work environment - Extensive micromanagement - Poor relationship with clients leading to poor communication between leadership and agents on the production floor - Questionable Treatment of new agents - Very little flexibility in regards to time off, VTO, and PTO - Leadership extremely limited in ability to affect change and improve conditions (Corrective Actions borderline unavoidable if one has health issues) - Tenure takes precedent over performance leading to ethically questionable leadership and poor communication

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      Ricerche correlate: Offerte di lavoro di TTEC | Stipendi di TTEC | Benefit di TTEC | Colloqui di TTEC
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