Client progressive - Recensione dipendente - Customer Service Representative (CSR) presso TTEC

3,0
1 mag 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Hard to get fired, consistently have to receive write ups. Wellness time is a great benefit

Svantaggi

No work like balance High call volume

avatar
Risposta di TTEC
1y
Thanks for sharing your experience! We're glad you appreciated the wellness time benefit. We’ll keep your feedback in mind as we continue to improve work-life balance for our teams.

Esplora altre recensioni su TTEC

5,0
11 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Remote work, easy to work with.

Svantaggi

Not much training, only 2 weeks provided and then QAs begin right away.

avatar
Risposta di TTEC
3w
Thank you for sharing your feedback and for your time with TTEC. We’re glad to hear you enjoyed the flexibility of remote work and had a positive experience with your managers. We also appreciate your comments regarding the training experience and onboarding support. Feedback like yours helps us continue evaluating how we prepare and support employees as they transition into their roles. We appreciate you taking the time to share your perspective and wish you all the best in your future endeavors.
5,0
6 lug 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Remote work Some insurance benefits Reasonable Pay

Svantaggi

- Lack of transparency in regards to pay, benefits, drug tests, etc... - Extremely high pressure work environment - Extensive micromanagement - Poor relationship with clients leading to poor communication between leadership and agents on the production floor - Questionable Treatment of new agents - Very little flexibility in regards to time off, VTO, and PTO - Leadership extremely limited in ability to affect change and improve conditions (Corrective Actions borderline unavoidable if one has health issues) - Tenure takes precedent over performance leading to ethically questionable leadership and poor communication

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