Vantaggi
Good way to build customer service and cash handling skills. The skills you gain in customer (patient) account management is transferable. You can get time off if you let your supv/mngr know in advance.
Svantaggi
Lack of information flow from management down to the reps. Little, if any, recognition given for dependable, hard workers. Way too many call-offs At times the company seems reluctant to fill open shifts, which forces the supervisors and managers to fill them, which takes them away from checking on hospital operations, revenue and rep work/coaching. Company only seems interested in collecting as much money as they can instead of investing it into rental services and their employees. I've seen where if a hospital's collection numbers consistently succeed the daily goal set for a month, the next month's daily goal will be set higher with no extra incentive. Company lacks overall vision and innovation. Repair times (amt of time to wait for a tech to fix/replace a TV) for many hospitals is a big company weakness.