Vantaggi
Tandem is working on a genuinely important problem — medication access is broken and they’re trying to fix it. The interview process is well-structured, the team is responsive, and the case studies are actually interesting. If you’re early in your career and want to learn how the US healthcare system works, this could be a good starting point.
Svantaggi
The role is heavily AI-assisted — humans are largely there to monitor and correct the AI, not to drive independent operational decisions. If you’re an experienced healthcare professional expecting to apply your expertise, you may find the work underwhelming. There’s also a pattern worth noting: the company seems to prioritize trainability over experience, which suggests they’re optimizing for lower-cost hires who can be shaped to fit their model. If you’re a senior candidate expecting compensation that matches your background, this likely won’t be the right fit. I also got the impression that morale on the operations team isn’t particularly high.