TeamHealth

Recensioni su TeamHealth

Call Center. Very Misleading - Recensione dipendente - Patient Coordinator presso TeamHealth

1,0

16 giu 2016

Patient coordinator

Consiglia

Gradimento del CEO

Pronostico commerciale

Vantaggi

Good benefits, friendly and welcoming staff, opportunities for advancement

Svantaggi

They claim the position is full time, but you are not scheduled full 40 hours. Call center is freezing. Initially tell you 3-11 PM, but schedule you different. If you can’t work past 11 PM, they schedule you for less hours. In order to get a full 40 hours, you have to use your accrued PTO time. $800 health risk premium for those who do not meet 5 wellness goals. PTO time does does not roll over. After a year, it goes to long term sick time. Callers are rude, abrasive, and abusive toward Patient Coordinators. Training is only 1 week and is inadequate. It does not cover what is required to be done in the call center. There is no telling what your paycheck will be. Call center software is very slow, and instant messaging system routinely goes out.

Risposta di TeamHealth

10y

Thank you for the feedback and review. We are sorry to hear your personal experience at the TeamHealth Medical Call Center has not yet been as positive as we hope for you. We work very hard to provide our employees with a transparent, collaborative working environment where employees are valued and empowered to succeed. We’re glad to see you recognize the many opportunities for advancement that exist at TeamHealth, and hope that you will continue to invest your time and abilities in achieving your career goals with us. In an industry that operates around the clock, serving patients or caregivers in difficult situations, the ability to be flexible and work in high pressure situations is a precious commodity, and takes a special type of employee. This is likely a large part of the reason we chose to hire you. Thanks again for your feedback - it will help us continue to make the TeamHealth Medical Call Center a great place to work.

Esplora altre recensioni su TeamHealth

5,0

19 giu 2026

Dipendente anonimo

Consiglia

Gradimento del CEO

Pronostico commerciale

Vantaggi

I’ve had a very positive experience working at TeamHealth. The organization truly prioritizes both its patients and its employees, which creates a strong sense of purpose in the work we do every day. One of the standout aspects is the collaborative and supportive culture. Leadership is approachable, communicative, and invested in helping teams succeed. There’s a genuine focus on continuous improvement, and employees are encouraged to share ideas and be part of driving change. TeamHealth also offers strong opportunities for growth and development. Whether it’s through formal programs or on-the-job learning, there’s a clear commitment to helping employees advance their careers. The company does a great job recognizing contributions and fostering a sense of belonging across teams. Pros: Supportive and engaged leadership Collaborative, team-oriented culture Opportunities for career growth and development Meaningful work that impacts patient care

Svantaggi

Like many growing organizations, processes can evolve quickly, which requires adaptability

3,0

2 lug 2026

Clinical practice manager

Consiglia

Gradimento del CEO

Pronostico commerciale

Vantaggi

Remote work Historically positive leadership

Svantaggi

Corporate changes Weak, negative replacement executuves

Vedi recensioni per: Utile|Valutazione|Data|Tutto

Ricerche correlate: Offerte di lavoro di TeamHealth | Stipendi di TeamHealth | Benefit di TeamHealth | Colloqui di TeamHealth

Recensioni su TeamHealth Recensioni per Patient Coordinator presso TeamHealth Recensione su TeamHealth

TeamHealth

Call Center. Very Misleading - Recensione dipendente - Patient Coordinator presso TeamHealth

Esplora altre recensioni su TeamHealth

Aziende seguite

Ricerche di lavoro