Vantaggi
None, except realizing early enough to leave before things got worse
Svantaggi
My experience with Tech Mahindra was one of the most frustrating and unprofessional of my career. The entire onboarding process was chaotic. I had to provide the same documents (SSN, driver’s license, employment history, salary info) to multiple different people over and over. Their HR system had glitches they knew about but never fixed, and instead of helping they questioned me as if the mistakes were mine. At one point, an employee from India asked me over FaceTime from her home to hold up my Social Security card and ID so she could screenshot them, completely unsafe and unprofessional. Background verification dragged on for weeks, demanding unnecessary personal information like W-4s, offer letters, and salary history from previous employers, yet they still kept asking for more. IT support was just as bad, I couldn’t access any of their platforms, opened a ticket, and they canceled it instead of fixing the issue. The worst part is they sent me to the client site before onboarding was even complete, which meant I worked without pay because my W-4 and bank account weren’t set up. Between poor benefits, lack of structure, and no respect for U.S. regulations or employee privacy, I had no choice but to walk away. Cons: - Disorganized and repetitive onboarding - Known HR system glitches never fixed - No data security (unsafe handling of SSN and ID over FaceTime) - Invasive and unprofessional background checks (demanding W-4s, tax info, salary history, etc.) - IT failures: no access to required platforms, tickets canceled instead of resolved - Terrible benefits (401k with no match, minimal PTO, unpaid client shutdowns) - Sent to client site before onboarding was complete → worked without pay - No structure, no accountability, no respect for employees