CSA at Chandivali location tech mahindra - Recensione dipendente - CSA - Customer Service Associate presso Tech Mahindra

1,0
8 ott 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

NICE OFFICE , NICE CAFETRIA

Svantaggi

Too much pressure , as it is customer service job , there are vey rude customers you have to deal with , after my training during practise login i came across a rude customer and the quality people ask me to come and give review and there review is pretty rude , Even though i was a new joinee they bashed me so much. This my experience

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5,0
9 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

everything good and very professional

Svantaggi

No issues, everything is good

3,0
30 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Depends on the project, I got one which was completely self sustained (no managerial politics in day to day work) and my India team and client were decent .

Svantaggi

1. Low Salary, hardly any bonus or increments annually 2. Mismanaged HR and WFM (work force management) team they block employees from searching jobs till their skills which need to be approved each time by their manager match at least set number of skills in each internal job posting 3. Expect visa holders to find an internal job+ have the H1b transfer done in 2 weeks else they send you back to home country 4. Mandatory work from office 5. Forceful and rude managers with no compassion 6. Most resources are very low quality

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