Vantaggi
Ample training time to learn position.
Svantaggi
Tech Mahindra has contracts for two large companies ABB and GE for less pay then fast food is paying their employees. I trained from November through April to be taking calls for tech support and creating cases for field service techs to be dispatched. My team leader harassed me and bullied me. I reached out to HR for support with this multiple times with proof of the harassment. Met with the head of HR several times. The first time being called into HR on my second or third week of work and scolded and made to go back over paychecks clock in with HR bc I didn’t clock in on the Monday before I ever had orientation and told by anyone where to even clock in. Ultimately They fired me on my first full week on my own for “security threat” bc I tried to add the head of HR to our group chat on teams to show her the bullying I was dealing with from my boss. I was continuously singled out and belittled by my boss in our team chat for saying the same things all the other people on my team would do or say. I got no help from HR with this. I was micromanaged from day 1 and made to be on recorded calls 8 hrs a day with another trainee and another coworker who was doing my training even if we just sat there and listened to her breath or eat in the headset. There was no training outline at all. We just watched her do her job for 6 months until they cut us loose one day. They allowed this abuse by my boss to go on and then fired me for a ridiculous reason.