Work life balance on the retail side is close to zero.
Organization lacks serious direction and anyone with power is afraid to admit. We are all "yes" people myself included.
You pretty much work every other Saturday, sometimes 3 or more in a row.
If you work a Saturday you still have to come in for a 6 day work week (3hrs) to cover lunches.
Regional Managers filling in as extra bodies for security purposes.
Retail staff is working just to survive team moral is low.
Asking for PTO or calling in sick is definitely going to make things worse. The only trip you going to get is a guilt trip, it's quite scary.
Direction is quite confusing. We wanted to drop teller lines and do more quality type business- but now our newer style branches have "quick service post" that basically do transactions only?Have we come full circle?
We also implemented a "member service area" where you as a member can come in and hookup your laptop and do some personal work, how cool is that? Can we say library "rebranded".