Vantaggi
Salon teams, no back bar charge
Svantaggi
Lack of support from home office. Marketing collateral never arrives on time. Internet & POS systems in the salon not capable of handling the booking, checking out clients and running a credit card transaction with out freezing up. Upper management has no idea what they are doing, will roll something out then cancel it. Orders of salon supplies are not being shipped to the salons. Retail shelf’s are bare. Many dedicated District managers have been “laid off” due to the closing of so many salons locations or taking a “salon dark” before the lease term has ended. March 2019 salon count was 672, as of April 2018 salon count 602. TBG payroll is still run by Regis Corporation. You would think since franchising these salons since October 2017 from Regis Corporation that some strings would of been cut, but they have not. These salons are the farthest thing from “luxury” as they can be. Repairs not being made or done in a reasonable amount of time.