Vantaggi
You can make a lot of money working here. However, this is subject to change based on how successfully/unsuccessfully management is with hiring. Many cases of hiring unqualified people who rarely make it past training (and staff members are required to train and are given no choice). Overstaffing has been an issue as of late and will likely continue (2023). The work environment can be fun, and flexibility is a plus. Just make sure you set your availability WHEN YOU GET HIRED. Trying to change it once you have been working there is met with push-back.
Svantaggi
Management gets pressured to overstaff servers due to the low hourly rate. In general, the more servers working a shift, the less money you will make. This becomes a problem considering tenured staff (5+ years) is treated very similarly to newer hires (under a year). On the contrary, they are incentivized to save on labor costs for all hourly employees (cooks, dishwashers, hosts, etc.). One can imagine how this can lead to chaotic, frustrating, and inconsistent up and down swings from day to day, week to week, or month to month.