Ok work, terrible expectations from management. - Recensione dipendente - Senior Intake Representative presso The Cigna Group

2,0
17 dic 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

If you did your work and stayed productive you would pretty much be left alone. I didn't has as much of a problem as my peers, but I had co-workers that would have anxiety daily.

Svantaggi

Many of the customers don't like you calling asking personam information so you have to spend each call overexplaining the reasons for contacting them. Micromanagement and constant watching you screens and phones. You get audited weekly and then have to listen to any missed audits in your monthly meetings with managers and team leads. If you are off phone queue more than 5 minutes you will be instant messaged to inquire why you're not on the phone. God forbid you have a bathroom emergency.

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Risposta di The Cigna Group
6mo
All feedback is important to us and we take your comments very seriously. Thank you for sharing your experience with us. We're sorry to hear about your experience at The Cigna Group.

Esplora altre recensioni su The Cigna Group

5,0
3 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Very good work flow, with like minded individuals trying to get to a common goal. People are willing to help when you need it

Svantaggi

None at all very good time overall

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Risposta di The Cigna Group
3w
Thank you for sharing your feedback with us. We value your input and appreciate you reaching out about your experience at The Cigna Group.
4,0
28 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The Cigna Group overall is a fantastic company to work for! They invest in their employees and do a great job ensuring everyone, in all departments/locations/teams feel as if they matter with the multitude of perks they offer to employees. Many team members were knowledgeable, hardworking, and genuinely committed to supporting the healthcare industry.

Svantaggi

While employed at Cigna healthcare, I experienced a work environment that often lacked consistent communication, balanced workload distribution, and transparent leadership practices. High-performing employees were frequently expected to absorb additional responsibilities without corresponding support, while shifting expectations and excessive micromanagement created unnecessary stress and instability. Over time, this impacted morale, trust within teams, and overall employee well-being.

2
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Risposta di The Cigna Group
1mo
Thank you for your transparency about your experience at The Cigna Group. We're always looking for feedback, and we appreciate your input.
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