Care Senior Associate in the Behavioral Health department - Recensione dipendente - Care Senior Associate presso The Cigna Group

5,0
24 mar 2018
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Cigna providers wonderful customer service. There is a strong office culture and everyone helps each other. PTO is generous and the pay is good for entry level.

Svantaggi

Sitting at a desk for 8 hours. Wearing a headset for 8 hours. 30 minute lunches. Timed to the very second with metrics and adherence. Very strict call coaching. Workflows are always changing. Communication is lacking between higher positions and the people at the bottom. It is very difficult to move up at this particular location/department. There is a large amount of turnover.

Esplora altre recensioni su The Cigna Group

5,0
2 mar 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Mentorship opportunities in new areas

Svantaggi

None I can think of.

avatar
Risposta di The Cigna Group
4mo
Thank you for sharing your experience. We’re always looking for ways to improve, and we encourage your feedback to help us grow.
4,0
28 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The Cigna Group overall is a fantastic company to work for! They invest in their employees and do a great job ensuring everyone, in all departments/locations/teams feel as if they matter with the multitude of perks they offer to employees. Many team members were knowledgeable, hardworking, and genuinely committed to supporting the healthcare industry.

Svantaggi

While employed at Cigna healthcare, I experienced a work environment that often lacked consistent communication, balanced workload distribution, and transparent leadership practices. High-performing employees were frequently expected to absorb additional responsibilities without corresponding support, while shifting expectations and excessive micromanagement created unnecessary stress and instability. Over time, this impacted morale, trust within teams, and overall employee well-being.

2
avatar
Risposta di The Cigna Group
1mo
Thank you for your transparency about your experience at The Cigna Group. We're always looking for feedback, and we appreciate your input.
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