If you like not being able to use the restroom for 4-5 hours at a time then this is the job for you - Recensione dipendente - Customer Service presso The Cigna Group

1,0
31 gen 2014
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The only pro would be decent pay.

Svantaggi

There's zero room for advancement. When you inquiry about open positions you are quickly told that you are not able to apply because then your shift would have to be replaced. There are constantly system issues and nobody wants to fix them because then the call centers are not receiving calls.

Esplora altre recensioni su The Cigna Group

5,0
2 mar 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Mentorship opportunities in new areas

Svantaggi

None I can think of.

avatar
Risposta di The Cigna Group
4mo
Thank you for sharing your experience. We’re always looking for ways to improve, and we encourage your feedback to help us grow.
4,0
28 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The Cigna Group overall is a fantastic company to work for! They invest in their employees and do a great job ensuring everyone, in all departments/locations/teams feel as if they matter with the multitude of perks they offer to employees. Many team members were knowledgeable, hardworking, and genuinely committed to supporting the healthcare industry.

Svantaggi

While employed at Cigna healthcare, I experienced a work environment that often lacked consistent communication, balanced workload distribution, and transparent leadership practices. High-performing employees were frequently expected to absorb additional responsibilities without corresponding support, while shifting expectations and excessive micromanagement created unnecessary stress and instability. Over time, this impacted morale, trust within teams, and overall employee well-being.

2
avatar
Risposta di The Cigna Group
1mo
Thank you for your transparency about your experience at The Cigna Group. We're always looking for feedback, and we appreciate your input.
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