1,0
24 mag 2021
Dipendente attuale, più di 3 anni
Bourbonnais, IL
Consiglia
Gradimento del CEO
Pronostico commerciale
Vantaggi
I had one supervisor that helped me in getting unexpected time off covered
Svantaggi
You are expected to perform a "script" without sounding scripted. You are "required" to follow up with customers but granted no time to do so, and penalized when you have too many pending follow ups. When asking for assitance, you are given minimal effort from someone with less experience than you. Your performance expectations are unattainable, and it is impossible to meet a standard set by people who have never worked on the front lines of the call center,