Gained knowledge and experience, however look forward to stressful days. - Recensione dipendente - Call Reo presso The Cigna Group

2,0
28 ott 2014
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

You receive more education and experience on how to survive in a office atmosphere. Especially being in a call center.

Svantaggi

Not very flexible, shift changes all the time. You may work weekends, and hoildays. if askes to leave early on a , dont do it! You wont receive your double time pay. If your under poor management it becomes a nightmare going into work. Stressful atmosphere. Your always being judge by coworkers and upper management based on your call times not on how well you take care of the customer.

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5,0
13 apr 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great company with great benefits.

Svantaggi

Pay raises are yearly but not significant.

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Risposta di The Cigna Group
2mo
Thank you for sharing your experience with us. Because of feedback like yours, we get better every day.
5,0
4 lug 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

I was based at Cigna’s Bloomfield headquarters and thoroughly enjoyed my time there. I had the opportunity to work alongside exceptionally smart, action-oriented colleagues and business partners who were knowledgeable, responsive, and dependable. People knew their subject matter, provided direct answers, and consistently followed through on their commitments. The organization was highly professional, well-managed, and organized. The Wilde Building had a positive, forward-thinking energy that made it an enjoyable place to work. The cafeteria offered excellent food options, and the views overlooking Gillette Ridge Golf Club were a nice bonus. 30% annual bonus was greatly appreciated. Finally, I personally believed in the leadership of the CEO and the entire ELT.

Svantaggi

During my two years with the company, I reported to three different managers, which created instability. One manager, in particular, created significant challenges for both the broader team and me. Multiple team members raised concerns with Human Resources, but no action was taken. The company also regularly conducts smaller-scale workforce reductions and position eliminations. These actions can occur across various departments and at different times, which creates uncertainty among employees. Because these reductions are small, they don't trigger a WARN Act or receive media attention. As a result, employees feel a heightened sense of job insecurity regarding future organizational changes.

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Risposta di The Cigna Group
2d
Thank you for sharing your thoughts with us. We truly value your input and appreciate you taking the time to share your experience with The Cigna Group.
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