Great work environment - Recensione dipendente - Customer Service Representative presso The General

5,0
26 mar 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Friendly staff, remote work available, ability to advance

Svantaggi

Rotating weekend work, most customers are frustrated when they call, extremely busy.

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Risposta di The General
1y
Thank you for your feedback! We’re happy to hear you enjoyed your peers and the ability to advance during your time with The General. We understand that workloads and call volumes can fluctuate at times. We’re proud of the support our Customer Service teams provide to our callers; they’re trained to assist with a variety questions and offer solutions. Additionally, our management team is always there to support our team when issues arise. Javier Sotelo – Senior Director of Talent

Esplora altre recensioni su The General

5,0
15 gen 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

pay, time off, work life balance

Svantaggi

hostile environment at times. very high school

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Risposta di The General
4mo
Thank you for your feedback. I’m glad to hear you enjoyed the benefits offered here at Sentry, including our PTO program and hybrid work model. Regarding overall work environment, we encourage each associate to have open conversations about their concerns with their manager or Human Resources representative. Javier Sotelo – Senior Director of Talent
3,0
6 lug 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The pay and benefits are not bad.

Svantaggi

The buy out by sentry has turned a lot around. Management needs a review.

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