Customer Service - Recensione dipendente - Dipendente anonimo presso The Hanover Insurance Group

4,0
8 ago 2017
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The comany has great benefits, the position pays fairly well for the job, and the team feel like a large family, the company is fantastic if you can get a position that is not in one of the call centers.

Svantaggi

The call center environment is stressful, the expectations for the position can be reached but it is almost imposible to exceed the expectation, and management tends to focus on performance more than going above and beyond for the customer. They do care about the customer experience, but not to the point that it is more important then your call statistics.

Esplora altre recensioni su The Hanover Insurance Group

5,0
30 ott 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Value-driven Promotes from within Highly focused on employee development and growth Excellent benefits!

Svantaggi

Technology in our space was a bit dated but the company was actively moving towards remedying that when I left

3,0
4 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good pay, polite, and environment for advancement

Svantaggi

Goals are very un reasonable. They will work you to death. Extremist left wing values are constantly in your face here. Straight and Christian hate are inter woven in all of their policies and speeches etc. As a life long Democrat I even find it distasteful and inappropriate.

Vedi recensioni per: Utile|Valutazione|Data|Tutto