So many wrongs, they can't possibly make a right - Recensione dipendente - HDI Sales Consultant presso The Home Depot

1,0
27 apr 2019
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Easy to get hired. You don't need any skill or experience at all.

Svantaggi

Way too many to discuss in detail. Extremely poor customer service resulting in many dissatisfied customers; therefore, little referrals or word of mouth marketing. Good ole' boy management system. Favoritism given to the chosen few. Skewed and unaudited reports sent to upper management with "fudged" numbers in order to look good and advance up the corporate ladder. Unqualified leads, bogus appointments, lack of training and product knowledge by store associates and project specialists who are setting the leads, unskilled, unqualified installation team. Unfair and unjust payment of commissions, Lack of communication between sales consultants, administrative staff, measure techs, installation teams, marketing reps, lead generators, and upper management. Inapporiate use of the values built by "The Home Depot," for personal gain of those in management in the Home Services department.

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5,0
3 lug 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good job and very friendly staff

Svantaggi

zero. loved it a lot grateful

5,0
24 apr 2015
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The Home Depot has a solid moral compass. They aren't about sacrificing their ethics for the sake of a sale, which I love. They also hire a diverse group of people and give a lot back to the community. They offer a lot of benefits and little treats for their employees. Although they push their associates to meet quota, they're realistic about what can and can't be accomplished.

Svantaggi

Home Depot has two different sides to it. Store associates and those of us considered "store support" who are payed by the vendors but work in the stores 100% of the time. I constantly hear about how store associates are stressed out by management and their hours are being rearranged a lot, cut, and they often are stretched thin due to lack of full staffing. "Store support" associates who do merchandising have it better than those who work in specific departments. However, you never really gain knowledge unless you have the time to look things up and read packaging.

333
avatar
Risposta di The Home Depot
11y
Thank you for taking the time to share your feedback. From the top down, the key to business at The Home Depot is our commitment to not only customer service, but to our associates. Because taking care of associates is one of our core values, we’re always looking for ways to ensure our associates have equal access to growth and development opportunities. We strive to provide an environment where associates feel they’re valued, treated fairly and respected.
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