Toxic environment with poor processes and favouritism - Recensione dipendente - Account Manager presso The Knowledge Academy

1,0
7 lug 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Lovely people and a convenient location by Union station

Svantaggi

Everything: the system processes make no sense, there is no common sense in the way they try to push sales but micromanage everything sales reps do. The ones who succeed find their own way to do things. The quality of the service provided is poor and sales are expected to do everything to ensure things go well. There’s no benefits, sick days and you get paid once a month so sometimes you aren’t getting paid for 5 weeks. They literally don’t even have Kleenex in the office let alone any cleaning supplies, hand sanitizer or basic office supplies. Commission makes no sense and target is absolutely impossible to hit if you follow their processes. There’s extreme favoritism where the good deals only go to a select few and there’s absolute sexism with no female team leads. Such a gross place to work and I’ll be shocked if they are still around in another year.

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5,0
12 ago 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

professional company and organized well

Svantaggi

hard working and well meaning

1,0
31 mag 2017
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The only positive thing I can mention is that the head trainer Peter Thomson is a stand-up guy who knows what he's doing. I don't know how TKA keeps him. He's better quality than to work for them.

Svantaggi

The Knowledge Academy TKA is the worst I've seen in 30 years in IT I was contacted to train for The Knowledge Academy (TKA). I conducted TOGAF certification level one and two classes in Memphis May 1-4. TKA is by far the worst company I have ever been involved with in my entire 30 year+ career. I was (under)paid $300 a day for teaching a class they were charging $5000 per delegate to attend. They arranged the hotel (not allowed to do it myself). It was a ghetto hotel, in the midst of abandon buildings with a drug dealer stationed out front. The floors were sticky to walk on and infested with Cockroaches. The coordinators - all from India - couldn't write emails in discernable English and were totally lacking in any customer service etiquette. If you're a Trainer - BEWARE!. If you're a potential delegate! There are better cheaper (half the price) certification mills in abundance. They are horrible. D- or F score. Every possible horrible thing they do. Over Charge delegates. Under Pay trainers. Horrible customer service. Coordinators in India don't know how to craft a whole sentence or even spell it right. They will not pay you promptly.

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