Avoid even if you're desperate - Recensione dipendente - Experience Guide presso The NOW

1,0
22 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

chill coworkers, free snacks, membership sells itself

Svantaggi

management, pay, no career advancement

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5,0
29 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Flexible scheduling Great management Team building Aesthetic environment Easy enhancements Friendly clientele, mostly regulars Typically full bookings year round

Svantaggi

Last minute bookings (10 minute notice) Late cancellation exceptions

1,0
31 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The studio itself is clean and the clientele is usually respectful, but that does not offset working under people who completely disregard staff input.

Svantaggi

• Scheduling issues were repeatedly raised in team meetings but were never addressed or resolved. • Management consistently gave empty assurances about “looking into it” without any follow through. • Staff input is treated as optional and is routinely ignored in decision making. • Decisions are made in isolation without considering day to day operational realities. • Employees are expected to remain positive and grateful despite ongoing unresolved problems. • Skilled therapists left after being ignored when requesting basic and reasonable adjustments. • Management acted surprised when employees resigned despite repeated warnings being dismissed. • The workplace culture has become stagnant, discouraging any further suggestions for improvement. • Most employees now do minimal work and look for opportunities to leave due to lack of change. • It is exhausting for staff to deal with ongoing issues that are acknowledged but never fixed.

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Risposta di The NOW
2w
We appreciate you taking the time to share your thoughts with us as we take employee feedback seriously NOW & Always. We are sorry to hear about your experience at The NOW and would be happy to learn more about how we can improve. Please feel free to reach out to our HR team anytime to discuss this. Wishing you the best.
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