Don't do it - Recensione dipendente - Authenticator presso The RealReal

1,0
25 nov 2020
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

company may look good on a resume, everyone's in the same boat/coworkers are nice and into fashion and the arts too

Svantaggi

everything else -- job is essentially a factory job/repetitive and soul-crushing, half the people who manage you aren't educated or don't know what they're doing and they try to hide this with vague oversimplifications of policy (they're essentially glorified administrative assistants to carry the message from their bosses to us). you will devolve in this role. if hired, don't stay more than a few months (if you can make it that far). also, they never closed one day during COVID. people are getting sick everyday. we get an email almost every other day that someone has tested positive. don't work here if you value your health

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Risposta di The RealReal
5y
Thank you for taking the time to leave a review. Our goal has been to navigate the pandemic by prioritizing the health and well being of each employee. We are investing in our leaders by providing management training across all departments and locations. We appreciate you taking the time to write your review, your perspective is helpful as we design employee experience.

Esplora altre recensioni su The RealReal

5,0
8 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Overall, the receiving team is very sweet and engaging. They try to help you when you need it or ask for it.

Svantaggi

When you don't reach your goal, they do get on you/

2,0
13 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Pay and commission can be good, but the structure is unnecessarily convoluted and not as generous as it seems, and you will have no work/life balance if you want to actually make consistently high commission. If you have a true passion for luxury and fashion, you do get a lot of opportunities to handle and interact with special/rare items, and depending on store location you can meet a lot of interesting industry people and celebrities, especially during Fashion Weeks

Svantaggi

Poor and unsupportive management with extremely unrealistic demands and expectations; you will get virtually no training, but are immediately expected to know how to do everything. The overall company culture is just unpleasant and very cliquey, and there's constant employee turnover. The online customer service system is terrible, so you will frequently have to handle customer issues that have nothing to do with you/your sales.

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