I had high hopes and was pretty disappointed. - Recensione dipendente - Server presso The Rouxpour

No structure, subpar management, biweekly paycheck with tips. I had extreme high hopes coming to this place. I left Saltgrass Steakhouse thinking The Rouxpour would be better, and it is in some ways, but mostly I would say I miss Saltgrass. The “training process” is little to nothing. You take a couple quizzes and a final and they expect you to take all experience from past serving jobs. Which is understandable to a degree. They don’t teach you Open arm approach, that was new to my trainer. They don’t teach seat numbers or enforce them so you end up auctioning your food if a food runner is running it. They talk about wanting to be “fine dining” but they lack in management to ever become close, the menu has changed about 3 times since I’ve been there (little over a month), they’ve fired 3 or 4 people since I’ve been there for various reasons. They push their wine more than their food so for someone like me under 21 it’s kind of difficult. They don’t take that into consideration. It’s all chaos in my opinion. Good luck here :) 50% employee discount. Biweekly paycheck and all credit tips go to your paycheck so you only get cash tips at the end of the night.