Great place to get challenged and stretched while having a blast - Recensione dipendente - Training Specialist presso Toast Inc

5,0
6 lug 2017
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

This is definitely the greatest workplace I've had the privilege of working at. Lots of energy and excitement over the work to be done. Challenging problems to solve - when things get rough (as they always will at times) I know I've got extremely talented and smart colleagues that are in the thick of it with me as we push together and support each other. Competent leadership comprised of highly experienced veterans of their domains - even though I may not necessarily agree with every decision or strategy, I trust and respect them enough to be able to whole heartedly support and follow them in the hopes that they prove me wrong. Lots of opportunities to grow and get feet wet in other domains - people are willing to teach you and get involved with whatever you are interested in

Svantaggi

All that I've listed above isn't to say that Toast is perfect - no place is perfect. I think the whole Toast experience is missed by remote employees, though Toast has been taking large steps to fill that gap. Sometimes the work-life balance gets lost in the chaos, but that's hardly surprising for a hot tech startup. Besides, managers have always been encouraging us to take time off as needed. Scaling at the rate we are growing comes with growing pains, but there is great effort being taken to preserve the fun culture I've come to love when I joined two years ago. We work at high velocity and intensity, which may not be suitable for everyone. Oh, and hey, when are we getting 401k matching?

Esplora altre recensioni su Toast Inc

5,0
10 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Fantastic company culture and excellent, full support from a highly collaborative cross-functional team that genuinely wants to see enterprise deals succeed. Overall, it is well inclusive and supportive company culture.

Svantaggi

Rapidly changing product landscape can occasionally make cross-functional alignment a bit complex.

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Risposta di Toast Inc
1w
We truly appreciate you taking the time to share your thoughts! It's fantastic to know that you’re enjoying your time at Toast. We're proud to have Toasters like you driving our success!
2,0
26 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The benefits and health insurance are amazing and the company culture as a whole is very positive. It was a pleasure to work with almost everyone I met in my time there.

Svantaggi

Lower management, especially for care teams, deeply lacks integrity. Retaliatory practices, lack of communication, and failure to adhere to their own policies are very common behavior depending on who your manager is. The inconsistencies across what is expected from leadership are profound and it is disappointing how much this can derail your career trajectory at Toast. It’s also very difficult to help customers at times, as Toast is notorious for launching new products at customers and providing little to no support to agents that are then expected to troubleshoot using sparse or nonexistent resources and absolutely no training. Cross-collaboration with teams that occasionally intersect is also very challenging, particularly Sales/Onboarding and Care. There were many instances where sales and onboarding specialists set customers up with false expectations of the product, which leaves care teams to deal with the aftermath.

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