The rocketship that just keeps on flying - Recensione dipendente - Senior Software Engineer presso Toast Inc

5,0
14 feb 2019
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

I'm thrilled to be a part of the Toast family. Since starting here, I've seen the company evolve from bands of engineers to highly disciplined, cross-functional teams. The opportunity that we have to become the leader in the restaurant POS industry is the kind that you're lucky to see even once in your career. It remains a privilege to work alongside the incredibly talented team here. Things haven't always been perfect. The last time I reviewed Toast, I had to include a few cons: that work/life balance could sometimes be stretched, that there was no 401k matching, and that compensation relative to the industry was a little on the low side. Management here listens, and the proof of that is that a little over a year later, all of those concerns have been addressed. Compensation, including equity, feels right for Boston. The 401K match was overdue, but is finally here. The hiring of additional engineering leadership has helped make individual teams function more efficiently and plan their workloads better. We do stupid things a lot less often. For those of us who have been around longer, we are even now also offered a "Toast sabbatical", a one-month long paid vacation provided in additional to your normal annual PTO.

Svantaggi

This is not the kind of workplace you can expect to perform the bare minimum in. Is that even a con?

Esplora altre recensioni su Toast Inc

5,0
10 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Fantastic company culture and excellent, full support from a highly collaborative cross-functional team that genuinely wants to see enterprise deals succeed. Overall, it is well inclusive and supportive company culture.

Svantaggi

Rapidly changing product landscape can occasionally make cross-functional alignment a bit complex.

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Risposta di Toast Inc
1w
We truly appreciate you taking the time to share your thoughts! It's fantastic to know that you’re enjoying your time at Toast. We're proud to have Toasters like you driving our success!
2,0
26 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The benefits and health insurance are amazing and the company culture as a whole is very positive. It was a pleasure to work with almost everyone I met in my time there.

Svantaggi

Lower management, especially for care teams, deeply lacks integrity. Retaliatory practices, lack of communication, and failure to adhere to their own policies are very common behavior depending on who your manager is. The inconsistencies across what is expected from leadership are profound and it is disappointing how much this can derail your career trajectory at Toast. It’s also very difficult to help customers at times, as Toast is notorious for launching new products at customers and providing little to no support to agents that are then expected to troubleshoot using sparse or nonexistent resources and absolutely no training. Cross-collaboration with teams that occasionally intersect is also very challenging, particularly Sales/Onboarding and Care. There were many instances where sales and onboarding specialists set customers up with false expectations of the product, which leaves care teams to deal with the aftermath.

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