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      Toast Inc

      Azienda coinvolta

      Recensioni su Toast Inc

      Worst place I’ve ever worked at. - Recensione dipendente - Sales Representative presso Toast Inc

      1,0
      25 mag 2021
      Sales representative
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Toast has a decent reputation around Boston. Use that to get a job somewhere else.

      Svantaggi

      Good luck taking time off because your monthly quota is so high you often have to work on the weekends just to hit goal. If you don’t work weekends prepare to work 10 hour days to be successful. What’s the work like? We would commonly joke about jumping out windows or getting hit by the T to avoid work. You’re glorified scheduler. You rip about 70-100 calls a day and around 20-30 emails. There’s a slack channel where people post the worst calls of them either getting screamed at by restaurant owners or just flat out funny calls. The funny calls, at least, provided an extra molecule of dopamine amid the day to day misery. The biggest joke of all was getting promoted from SA to AE. How they structure compensation from SA to AE is so laughable you have to give a round of applause to sales leadership and sales operations for clowning you into grinding a year and a half of your life for a promotion that changes your title. On a more serious note, I knew a lot of individuals there who struggled with mental health issues. The nature of the work will amplify any existing anxiety or depression issues you already have. Understand that before signing the dotted line. No one is forcing you to work here.

      avatar
      Risposta di Toast Inc
      5y
      This was an incredibly difficult review to read, and certainly not the type of experience we want for any of our Toasters. You've mentioned a lot of concerns here that would be better to discuss live. I do, however, want to highlight the ways that we support employee wellbeing. We offer an employee resource group, online support, and access to resources to ensure that employees feel supported mentally, physically, and emotionally. I cannot stress how seriously we take mental health here at Toast, and again, I would love to have a follow up conversation. Please reach out. - Joe Starzec, VP of Sales

      Esplora altre recensioni su Toast Inc

      5,0
      10 giu 2026
      Strategic account executive
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Fantastic company culture and excellent, full support from a highly collaborative cross-functional team that genuinely wants to see enterprise deals succeed. Overall, it is well inclusive and supportive company culture.

      Svantaggi

      Rapidly changing product landscape can occasionally make cross-functional alignment a bit complex.

      avatar
      Risposta di Toast Inc
      1w
      We truly appreciate you taking the time to share your thoughts! It's fantastic to know that you’re enjoying your time at Toast. We're proud to have Toasters like you driving our success!
      2,0
      26 giu 2026
      Anonymous employee
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      The benefits and health insurance are amazing and the company culture as a whole is very positive. It was a pleasure to work with almost everyone I met in my time there.

      Svantaggi

      Lower management, especially for care teams, deeply lacks integrity. Retaliatory practices, lack of communication, and failure to adhere to their own policies are very common behavior depending on who your manager is. The inconsistencies across what is expected from leadership are profound and it is disappointing how much this can derail your career trajectory at Toast. It’s also very difficult to help customers at times, as Toast is notorious for launching new products at customers and providing little to no support to agents that are then expected to troubleshoot using sparse or nonexistent resources and absolutely no training. Cross-collaboration with teams that occasionally intersect is also very challenging, particularly Sales/Onboarding and Care. There were many instances where sales and onboarding specialists set customers up with false expectations of the product, which leaves care teams to deal with the aftermath.

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