Chaotic leadership and unsupportive culture — proceed with caution - Recensione dipendente - Customer Success Manager presso Total Expert

1,0
17 lug 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

It was remote work but shifted to in office. Some nice people at the IC level. Cool events.

Svantaggi

During my time at the company, I witnessed frequent leadership turnover — including multiple CROs, CS heads, CPO/Vp, within just 2 years. This constant change made it difficult to align on vision or build any long-term momentum. The culture heavily favored cliques and social connections over merit, and there was a clear lack of inclusivity, especially at the executive level. If you weren’t part of the inner circle or challenged the status quo, you were often marginalized or micromanaged. There was little to no investment in employee development or recognition. Expectations were rarely clear, and support was minimal — setting many up to struggle unnecessarily. Layoffs were common, and the overall environment felt unstable. If you’re looking for long-term growth and a healthy workplace culture, I’d advise approaching this opportunity with a lot of caution.

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5,0
27 gen 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

- Immediate ownership, not typical entry-level 'busy work.' - Leadership team is accessible and highly transparent with expectations. - CEO sets a very high bar for leadership which had obvious impact on teams. - Collaborative environment, support when needed. - Awesome workspace and perks. - Palpable culture of excellence and healthy growth-oriented competition

Svantaggi

- Fast learning curve, not for everyone - Startup speed/demands can feel overwhelming at times

4,0
22 apr 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Hybrid work environment, good time off policy. Software that works. Solid team environment.

Svantaggi

Management is not the best in some departments. Others are great. Hit or miss.

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