Vantaggi
I have worked in the credit card processing industry for many years at all levels at different organizations. What has set Total Merchant Services apart from other processors I have worked for is the family oriented atmosphere. I do not feel like I am forced to focus on revenue at all cost. Joe Kaplan has made it a point to make everyone feel welcome to his big extended family. While Total has been around for 17 years, it is reengineering its products and services to become an industry leader. This has led to a very exciting start-up type environment where new and innovated ideas and "thinking outside of the box" is strongly encouraged.
Svantaggi
The creating a entire new suite of products and services has it struggles from time-to-time. The ability to adapt to changes quickly are a must to work at Total.