1,0
7 ago 2021
Ex dipendente, più di 3 anni
Edimburgo, Scozia
Consiglia
Gradimento del CEO
Pronostico commerciale
Vantaggi
Like all contact centres, it has nice colleagues from different countries. It used to be alright but took a turn for the worse towards the end of 2020
Svantaggi
No team communication whatsoever, no 1 to 1s or team meetings, an overworked, constantly overwhelmed and ridiculously overtasked support team, especially the TLs as they have to deal with the company’s many complaints themselves and have 0 time to dedicate to their teams. Higher management verging on abusive makes the edinburgh site a sinking ship. If you’re still there, it’s time to grab a life jacket abd make for dry land.