Good - Recensione dipendente - Customer Support Agent presso Trip.com Group

4,0
7 mar 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Opportunity for growth and above market average pay

Svantaggi

Inbound customer support - excessive micromanagement. No freedom to manage your time, Strict attitude to breaks, even when you can’t go on your break due to work delays.

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Risposta di Trip.com Group
1y
We want to sincerely thank you for sharing your personal experience with Trip.com Group, appreciating the time taken to articulate what you have so far encountered. The staggered break and lunch schedule is actually designed to ensure we can consistently provide excellent service to our customers who depend on us. With appropriate coverage across all language lines, we can maintain our commitment to prompt customer support while also accommodating everyone on deserved breaks. At the same time, we care about our employees' wellbeing as well, perhaps we could discuss options or any ideas you have that you feel impact your breaks? Please do contact us by emailing EMEA.feedback@trip.com. We're committed to creating a supportive work environment.

Esplora altre recensioni su Trip.com Group

5,0
6 apr 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

- Amazing growing team in the AMERICAS - Great work culture

Svantaggi

- Early stage for some projects

4,0
15 giu 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

regular wfh is good, and the food is quite deliclious around company.

Svantaggi

lack of clear promotion paths, fast-paced environment.

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