Great concept, poorly executed - Recensione dipendente - Head of Partnerships presso TruRating

1,0
14 apr 2022
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great concept and worked with some great people.

Svantaggi

Sausage machine of people, don’t get sucked in by the hype. Everything is talked up to be amazing, but management didn’t know what they were really doing, and have limited loyalty to staff and once realised, they go quietly into the night, with little recognition of their contribution.

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Risposta di TruRating
4y
Thank you for taking the time to share your feedback. From the top down, the key to our success is our commitment to not only our customers, but to our team members and associates. We are fortunate to have great people in our team and continually strive to find equally talented and supportive team members. Just to say that we’ve had the same Glassdoor profile since 2016, nothing has changed on our account and nothing has ever been removed.

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5,0
9 ott 2023
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

I’m a huge believer in our product and our vision (which is why the equity component is compelling). Our leadership works hard, and our founders truly embody the word “entrepreneur.” The team also genuinely wants to help each other out.

Svantaggi

Specific to the job: very lengthy sales cycle since we’re selling a solution that touches what most enterprises see as a high-risk moment (payments). Just something to be aware of. About the broader company: a few too many recurring meetings. I can swallow it thanks to the many Pros of working here, but it’s a pain

2,0
4 nov 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Product offering is truly disruptive and solves a real need in the market for higher customer feedback response rates. That is off-set by an extremely long sales cycle and small addressable market given the lack of technical partner enablement on a retailer's POS. Founders genuinely work to create a positive, fun work environment but that doesn't filter down into the day to day work within the sales organization.

Svantaggi

Honestly the worst sales job I've ever had. No one has hit quota in years (if ever) and the sales cycle is extremely long - well over 1 year. The hardest part is the micro-management of every sales activity. Calls are recorded, you have to log every call and meeting, there is no top of funnel support, and you have to send hundreds of emails per week as part of the arduous KPI process. CRM maintenance takes a long time - checking boxes, updating next steps in the sales process, etc. You honestly spend more time doing mindless administrative work than actually selling.

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