to start off the supervisors are horrible, they do not care about you at all. I have had multiple moments in dire need of help where no one would help me. Moments where individuals would talk about trips/vacation while I was on hold with a customer. Training was more of a party, making it seem like you were going to be happy but instead getting out on the floor was a huge slap in the face. Never have been so unhappy in a position before such as this one.