great to start - Recensione dipendente - Dipendente anonimo presso Turn5

2,0
2 feb 2018
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

advancement is somewhat there, corporate is great, CEO is great

Svantaggi

other managers and supervisors are useless, for the most part. The tuning department went from close to 20 people to now 5 and dropping because management is a joke. Unprofessional. No training offered any more as nobody is there to do it. When asked for outside training was told it was definitely a great idea and would be looked into but then further emails just blatantly ignored. Told one thing in person but completely another in front of HR.

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Risposta di Turn5
8y
Hi there. I’m sorry for the tough time you went through. Staffing changes—especially losses—can be difficult for everyone, especially those on the affected team. Turnover is an issue in our industry, and we’re working to reverse that trend here at Turn5. You may have noticed some positive changes recently. We hired a Training & Development Lead with an automotive background to support our amazing and hard-working Customer Service Team. We’re also hiring fantastic new employees who can contribute to the group in a meaningful way and build their careers with us. We’re always focused on improving our contact center—it’s the face of our company for the passionate community we serve. So keep the ideas coming!

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5,0
30 gen 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Work/Life Balance Supportive, collaborative coworkers Friendly and inclusive company culture Strong team communication Opportunities for advancement

Svantaggi

There is literally ZERO Cons about this place!

1,0
4 lug 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

None. Can't think of one.

Svantaggi

The manager who runs the Returns department is rude, condescending, and speaks to you as if you were a child. If there is a difference between you, she will speak over you to get the last word. You are not allowed to help your fellow co-workers because they must always ask leadership. Leadership does not trust you to give them the right answer. And yes, this rule is repeated to us by management daily. You will also never get your hours. She likes to make her department look good by closing us down early so cost per unit is lower. She gets a bonus for this and we get screwed out of our hours.

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