Vantaggi
As a teller, the workload is pretty basic. Customer service skills are a must and are easily mastered with common courtesy. It is a great part time job because it is so simple. The communications between branches are great and networking with other employees is easy and fun. District events are enjoyable. There are many loyal customers who consistently visit US Bank, and it's great to follow the lives of our customers and enjoy their company.
Svantaggi
Asking for any days off, whether required or not, is a hassle, if not impossible. Branch managers are consistently out of the office, and it seems like the workload is thrown onto the CSM, Bankers and Tellers for production. US Bank is very number orientated, tellers are expected to hit there referral mark and bankers are expected to hit their points. Employees can be let go if they do not achieve this. It is very easy to feel lost in the shuffle in the day to day branch work at US Bank, and employees are rarely rewarded for good work that is completed, but talked to about a bad situation. I do not know when raises are ever given, though I've known an employee who has been a teller for years and received one raise. This is not a company I would consider working for more than a part time job, certainly not as a career. And one more thing- eight dollars a day for overdraft fees after four business days is extreme. It's hard to sympathize with customers who overdraft their account, because I could not imagine doing this myself; when it comes to the eight dollars a day, it is hard to stand by US Bank on that policy.