Rising Stars program is made for failure! - Recensione dipendente - Customer Success Specialist presso UKG

2,0
23 gen 2017
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Pay is good. Co-workers. Benefits. Free food. Discount to various things. 401k. That's really about it when it comes to the pros, but in my opinion these don't out weigh the cons.

Svantaggi

Very long hours. Managers that have never been on the phones before. Managers that don't even know the product. Training provided is very backwards. No floor support available when you get thrown on the phones.

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Risposta di UKG
9y
Thank you so much for your feedback. I'm really sorry to hear about your experience. If you'd like to talk about this further, feel free to email socialmedia@ultimatesoftware.com. Hopefully we can improve in the future for you.

Esplora altre recensioni su UKG

5,0
29 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great benefits Great work-life balance Unlimited PTO 401k Match

Svantaggi

There have been a lot of frequent changes to adapt to.

1,0
25 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

There was once a great company named Ultimate Software, it was destroyed by a hostile takeover from H&F, a private equity firm, and a merger with Kronos to become UKG. There are very few Pros since that time.

Svantaggi

When this company was Ultimate Software, prior to the takeover from H&F and the merger with Kronos, it was a world class company with top shelf people. The company Motto was "People First" and they truly lived by that motto, never a layoff, great working environment and stealer benefits. Since the takeover and subsequent merger with Kronos, to become UKG this company has taken a path of "Money First", which is understandable given the greedy nature of Private Equity Firms like H&F. They have systematically closed most of the offices across the US and have been expanding their footprint in Noida India, for obvious reasons. The leadership that has been put in place by H&F is clearly focused on IPO. And we all know what that means, clean up the books and make the company look as good on paper as possible. Can you say "Lipstick on a Pig". This was once a great company when it was run by Scott and Viv but now it has gone the way of the Private Equity management and is heading for a great fall.

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