Not what it used to be - Recensione dipendente - Customer Success Specialist presso UKG

3,0
8 giu 2022
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

100% Employer paid benefits 401k match Able to stay working remote for now

Svantaggi

Being a legacy Ultimate Software employee the merger with Kronos has been heart breaking in many ways. Of course there are changes and growing pains with the merging process but they are headed in the wrong direction. High ups are only from the Kronos side now with many legacy Ultimate employees retiring or just leaving. Legacy Ultimate employees at all levels are leaving. Before the merger we were told the lowest paid employee was just as valuable as the highest paid and should be treated that way and it showed. I felt like I had found a company where I wanted to really grow my career. I felt valued and appreciated. I was thankful every day to be with the company. Now there is a very apparent lack of culture. Morale is down. Policies have changed yet are not stated anywhere or clear. Micro managing has been implemented which makes an employee feel like a number not a person. Not able to get clear answers on current HR and other policies and getting the run around to try to get clarification. Different expectations set than before. When the new CEO took over he praised Ultimate and said he could learn from us since we were so high on the great places to work list. Yet the complete opposite has happened. It's not the worst place to work. To me now it is comparable to working at a lot of big box type of jobs. So if you're satisfied with that then great. But it's nothing like it was.

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5,0
29 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great benefits Great work-life balance Unlimited PTO 401k Match

Svantaggi

There have been a lot of frequent changes to adapt to.

1,0
25 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

There was once a great company named Ultimate Software, it was destroyed by a hostile takeover from H&F, a private equity firm, and a merger with Kronos to become UKG. There are very few Pros since that time.

Svantaggi

When this company was Ultimate Software, prior to the takeover from H&F and the merger with Kronos, it was a world class company with top shelf people. The company Motto was "People First" and they truly lived by that motto, never a layoff, great working environment and stealer benefits. Since the takeover and subsequent merger with Kronos, to become UKG this company has taken a path of "Money First", which is understandable given the greedy nature of Private Equity Firms like H&F. They have systematically closed most of the offices across the US and have been expanding their footprint in Noida India, for obvious reasons. The leadership that has been put in place by H&F is clearly focused on IPO. And we all know what that means, clean up the books and make the company look as good on paper as possible. Can you say "Lipstick on a Pig". This was once a great company when it was run by Scott and Viv but now it has gone the way of the Private Equity management and is heading for a great fall.

3
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