24/25: Stay Away From Customer Service - Recensione dipendente - Customer Experience Manager presso UNFI

3,0
10 ott 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Remote work, consistent schedule, opportunity to learn other aspects of company, can grow if you put forward the effort

Svantaggi

Announced that Customer Service is in process of being outsourced to AI solution company in India. Hundreds laid off. Some without severance.

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5,0
28 apr 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great manager! She was the best!

Svantaggi

Terrible IT issues. Trainer was very bored and didn’t answer questions

3,0
29 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Some good people work here

Svantaggi

It Management team has been together for years and resists any change. 100% top down. Personal initiative is not overly welcome. Too many of the less senior managers know nothing practical.

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