Better than a call center but still a call center. - Recensione dipendente - Dipendente anonimo presso US Census Bureau

Pay and benefits were fair enough

Large workload with diminishing resources year over year

Worthwhile work to benefit the city you are working in. Most everyone I worked with was pretty nice and willing to lend a hand if needed. But I feel like I saw the other side of how upper management treats people they don't like as much and i saw aspects that weren't as good through upper managements treatment of others.

Constantly changing directives from upper management. And they don't have your back when you get questioned why you followed the most recent order from your boss. Inconsistent pay scales by position. Pay varies by location. But they don't adjust it upward. If you hire on in a city that pays less, you don't get a bump if you stay with the company and work in a new city that pays better in your next assignment. Meaning new hires with no experience can easily make more than you because they started in the city that pays more. One of my best employees was paid the least. I felt bad and tried to get their rate adjusted with no luck. It very much has the vibe of they are figuring out things as they go, The department is grossly understaffed. Technology is lacking creating inefficiencies.