Good 401k contributions but toxic work environment - Recensione dipendente - Claims Operations Manager presso USAA

2,0
4 apr 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good 401k contribution (8% + 3% pension contribution)

Svantaggi

Horrible environment; hair-on-fire all the time and everyone is a revolving metric. Lack of leadership from the top down. Directors and above have an opportunity to receive 1.75% bonus each year if they are considered "exceeding expectations" (i.e. - Director can earn a 35% bonus). This leads to a horrible environment as there is no human component, leadership only wants to meet crazy metrics to boost their pay and bonus. Horrible environment. No growth opportunities for remote employees - and upper leadership gives no value to the remote employees, often stripping remote status within days. Pay compression - if you aren't promoting up, annual salary raises hardly keep up with inflation.

Esplora altre recensioni su USAA

5,0
26 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Pay is sufficient and above Average

Svantaggi

Upward movement is based on who you know

5,0
8 mag 2015
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

Svantaggi

Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

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