Don't Go Into Claims - Recensione dipendente - Property Claims Adjuster presso USAA

I have worked here for 12 years. It is getting worse everyday. Executive management is so detached from the front line employees. It's hard to get out of the call center once you are in it. There is no work life balance in claims. You answer the phones 7 to 8 hours a day and you are required to keep and work the claims you get. The only option to get work done is to work overtime or be out of adherence for your phone stats. Someone that doesn't have a clue has turned licensed adjusters into glorified operators.