Provides great products, but lacks effective management of human capital - Recensione dipendente - Member Service Representative presso USAA

3,0
15 giu 2012
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Salary, benefits, workplace benefits (i.e. use of outdoor recreation areas, child care), employees don't get discounts on products, but the products are so fairly priced (in general) that they are competitive. However, the real benefit is the behind the scene financials. USAA doesn't get risky with their capital assets to ensure they can pay out on claims.

Svantaggi

extremely micro-managed, don't question management, you will feel like a robot, not a human. Management has one single focus, shove new products down customers throats.

Esplora altre recensioni su USAA

5,0
8 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

50% off for lunch flexible working hour

Svantaggi

too many office politics layoff

5,0
8 mag 2015
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

Svantaggi

Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

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