4,0
25 nov 2012
Ex dipendente, più di 5 anni
San Antonio, TX
Consiglia
Gradimento del CEO
Pronostico commerciale
Vantaggi
Great benefits, great co-workers, innovative executive management and process improvement focused, the ability and empowerment to do the right thing for the member because you believe it is the right thing to do.
Svantaggi
Two jobs in one - a call center focused job along with the tasks of a claim adjuster. Very phone intensive without the opportunity to get to the work assigned to you on a daily basis. Must be willing to work every moment you are scheduled, which sounds easy enough, but it wears on you after a while. Overall, it is not a terrible place, but I would like to see less focus on the phone adherence and more focus on file quality and claim resolution.