Incredible business concept but terrible oversight in execution, feeding an unhealthy concentration of power for Leaders - Recensione dipendente - Senior Member Service Representative presso USAA

2,0
27 dic 2012
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great benefits, good pay, meaningful work

Svantaggi

The employees which are in direct contact with customers/members bear an immense amount of pressure, stress, and anxiety. They are micromanaged and then rated/judged by self-interested front-line managers who will ultimately determine the outcome of the representative's career. In short, those who are politically savvy will survive. Those who aren't, won't.

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5,0
6 lug 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great company to be apart of

Svantaggi

None, company is great to be apart of

5,0
8 mag 2015
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

Svantaggi

Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

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