Vantaggi
N/A - There are no real benefits here unless you want to live in San Antonio.
Svantaggi
USAA paints a pretty picture but is no different from any competitors. USAA historical under pays and tries to sell the "bonus" as making a position competitive. The reality is the bonus continues to go down each year with no real improvement to base pay. The culture at USAA is largely favorite based. The people who are clueless or generally not skilled will still get ahead if they play up to a manager. The overall skill in my area was quite sad for what the project was actually doing. This is likely one of the factors behind such poor member experiences in USAA products. Open thinking and attempts to give improvements are shutdown more often than not. The simple fact of USAA's compliance issues are a telling tale of how the real state of USAA is.