Overworked and underpaid - Recensione dipendente - Property Adjuster II presso USAA

2,0
3 ago 2019
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

On site cafeteria and market which was reasonably priced. Decent break rooms. Stand up desks. The initial training was great. Any training after you're on the floor....not so much/doesn't exist.

Svantaggi

Once you are in claims, you are stuck there. Don't let anyone tell you that you can advance to a different department.....it won't happen once you're in claims. The pay is a slap in the face compared to competitors. As for the stress....where do I even begin. To say that the property claim adjusters are overworked would be an understatement. I'm not sure how management can sit back and watch their adjusters handle 100+ claims while taking back to back phone calls and being on a strict, non-flexible phone schedule and think "yep, things are working great here." And oh my gosh, don't let a call last through your lunch break....say adios to your adherence at that point. Claim adjusters are quitting left and right because of the mental warfare they have to deal with. The amount of stress and the current state of this department is not worth it...hasn't been for years.

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5,0
6 lug 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great company to be apart of

Svantaggi

None, company is great to be apart of

5,0
8 mag 2015
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

Svantaggi

Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

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